How much does it cost?

Prices depend on scope, so we always start with a free conversation and then give you a fixed quote before any work begins. No hidden costs, no retainers and no lock-in contracts.

Will the automation make decisions without us?

Only where you want it to. We build in approval steps for anything that matters — larger payments, sensitive replies, decisions about people — and log everything it does.

Can it work with our existing software?

Usually, yes — email, calendars, spreadsheets, accounts packages, CRMs and most common business platforms.

Who owns what you build?

You do — the code, the data, all of it. We make sure you understand how to use it before we sign off, and we're available for support afterwards.

Services / AI & Workflow Creation

Service · Dumfries & Galloway and UK-wide

AI & Workflow Automation in Dumfries & Galloway

SME IntelligenceBased near Dumfries, Scotland

Automate the repetitive tasks that eat your week. We design and build custom workflows and AI-powered tools — from a simple automation that moves data between systems to AI agents that triage email and chase invoices — with sensible guardrails and a human in control.

01What we automate

Email and enquiry triage — sorting, prioritising and drafting replies for approval.
Chasing and follow-ups — overdue invoices, unanswered quotes, appointment reminders.
Data shuttling — forms into spreadsheets, spreadsheets into accounts, jobs into reports.
Document generation — quotes, reports and annotated PDFs produced automatically from your data.
Reporting — the week's numbers gathered into one summary every Monday morning.

We build with tools like n8n and Make.com, plus custom code where needed, connected to the systems you already use.

02Examples of our work

Recent projects include an AI workflow hub with intelligent email triage and plain-English database queries, and a PDF auto-annotation tool that generates documents directly from Excel data. Try the voice-to-job-report demo: speak your site notes and watch AI turn them into a structured report.

03How it works

Discovery call — free, no obligation. We listen, understand your goals and agree what success looks like in practical terms.
Scoped proposal — exactly what will be delivered, the timeline and a fixed price. Work only begins once you've confirmed it.
Delivery — we build or teach to the agreed scope and keep you updated throughout. Nothing is signed off until you're happy it does what was agreed.
Handover & support — we make sure you're confident with what's been delivered, and stay available for questions and future updates.

04Where we work

We're based just outside Dumfries and work with businesses right across Dumfries & Galloway — including Dumfries, Castle Douglas, Kirkcudbright, Dalbeattie, Annan, Lockerbie, Moffat, Gretna, Newton Stewart and Stranraer — on-site or remotely. Most work can also be delivered remotely anywhere in the UK, and we'll travel when a job needs us there.

05Common questions

How much does it cost?: Prices depend on scope, so we always start with a free conversation and then give you a fixed quote before any work begins. No hidden costs, no retainers and no lock-in contracts.
Will the automation make decisions without us?: Only where you want it to. We build in approval steps for anything that matters — larger payments, sensitive replies, decisions about people — and log everything it does.
Can it work with our existing software?: Usually, yes — email, calendars, spreadsheets, accounts packages, CRMs and most common business platforms.
Who owns what you build?: You do — the code, the data, all of it. We make sure you understand how to use it before we sign off, and we're available for support afterwards.

Related reading

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